Content Designer

The role

Shelter Scotland is hiring a Content Designer on a 12-month fixed-term contract, working 35 hours a week. The role sits in the Digital function within the Communications and Engagement team and focuses on digital content, particularly online advice and content for supporters. It is listed in Edinburgh and can be home-based, office-based or a mix, though you must attend meetings at Shelter Scotland offices.

What you'll do

• Create clear, accessible digital content built around user needs, especially online advice and supporter content
• Carry out research, discovery and testing with users to keep content accessible
• Work in an agile team to publish and improve content
• Give feedback to other content designers and speak up for users
• Use evidence and insight to influence decisions across Shelter Scotland

About you

• Experience of communicating complex information clearly and producing accurate content, ideally including online advice
• Able to research and analyse complex information and turn it into accessible content
• Familiar with content design and with building user journeys that help people act on their options

What's on offer

• 30 days' annual leave
• Enhanced family-friendly policies
• Pension
• Interest-free travel loans
• Tenancy deposit loan
• Payroll giving
• Cycle-to-work scheme
• Employee assistance programme
• Willingness to discuss flexible working and personal development

The process

• Closing date is 20 October 2026
• Submit your work history and a supporting statement
• The statement should address each point in the "About You" section of the job description, in up to 350 words per point
• Use examples in STAR format, including how you show an inclusive and open-minded approach to diversity
• Applications without a supporting statement will not be considered

The details

• Salary: £35,581.75 a year
• Contract: full-time, 35 hours a week; fixed term for 12 months
• Location: Edinburgh; flexible between home and a Shelter Scotland office
• Closing date: 20 October 2026

How to apply

Apply through Shelter's jobs site with your work history and a supporting statement that answers each of the "About You" points. Applications without a statement are not considered.