Digital Content Editor

Newcastle University's website is a key communication tool, and the university is looking for a passionate individual to join an established and growing team. As Digital Content Editor in the Web Content Team, based in the Faculty for Humanities and Social Sciences and part of the Marketing Team, you'll plan, create and edit optimised digital content that supports strategic goals and user needs. You'll support web projects, manage content workflow, maintain content guidelines and standards, and deliver user-focused web design and content, applying best practice throughout the design process.

This is a full-time, fixed-term post until 31 July 2028.

What you'll be doing

• Working as part of the Marketing Team across digital marketing and campaigns; digital transformation (design thinking, digital experience, solution development, service design); innovation and emerging technologies; brand and reputation management; student recruitment; business and enterprise; and research impact
• Creating and editing content that supports business goals and meets user needs, is optimised for search engines and mobile devices, supports digital marketing and social media campaigns, and meets the university's content guidelines and standards
• Developing and implementing an effective SEO strategy for web content
• Where appropriate, taking part in internal and external client meetings, planning sessions and wash-ups
• Applying user-centred content design principles, including web usability, writing for the web, content creation and user experience design
• Using content measurement frameworks to evaluate outputs, review working methods and recommend improvements
• Testing and approving content as part of quality assurance and workflow
• Supporting usability research, including write-ups of user testing, survey analysis and interpretation of web statistics
• Using research and analytics findings to improve content and monitor website effectiveness
• Giving advice and editorial support to the editor network and colleagues across the university
• Carrying out other online and digital duties as required

What we're looking for

• Practical experience in a similar role
• Strong copywriting skills, including writing for the web, creating concise micro-content, writing for mobile and applying SEO techniques
• Proofreading skills and the ability to edit copy to house style
• Significant experience with Adobe Creative Suite and other visual design tools
• Proven knowledge of web usability, readability, accessibility and best-practice content delivery
• Confidence using web content management systems and digital publishing platforms
• Significant experience using digital analytics tools to report on performance and recommend improvements from data
• The ability to communicate brand standards through content design
• Excellent organisational skills, with the ability to manage several projects at once
• The ability to identify and manage internal and external stakeholders, build relationships and justify decisions with evidence
• A strong commitment to excellent customer service
• Strong interpersonal skills, with a record of building relationships, influencing and driving decisions
• The ability to help colleagues with limited digital design knowledge define and express their requirements
• Clear, concise and accurate communication, adapting your approach and encouraging two-way dialogue
• A collaborative approach, contributing positively to the team and building relationships across projects
• The ability to generate a range of viable options and choose the best course of action for users, the organisation and the area
• Good time and resource management through effective prioritisation and organisation
• A degree in a relevant discipline, or equivalent industry experience
• Desirable: experience creating information architecture, user journeys and content wireframes using tools such as Figma or Adobe XD
• Desirable: experience conducting and applying user research to keep digital design user-focused
• Desirable: knowledge of the higher education sector

What's on offer

• £32,722 – £33,662 salary, with progression to £35,302 a year
• A fixed-term contract until 31 July 2028
• The university holds a Gold Athena Swan award and a Race Equality Charter Bronze award, and is a Disability Confident employer that offers interviews to disabled applicants who meet the essential criteria

How to apply

To apply, upload your CV and a cover letter evidencing how your skills and experience align with the person specification. For questions, contact Linda Jameson, Web Content Manager, at [email protected].

Closing date: 8 November 2026