Digital Channels and Content Executive
at Crisis·Hybrid·London
- Salary
- £41,913
- Location
- London, Hybrid
- Job type
- Full-time
- Experience
- Midweight
- Apply by
Crisis is looking for a Digital Channels and Content Executive to create engaging content and campaigns and help grow and optimise its key digital channels. The role sits across Brand, Marketing and Fundraising and Data, Digital and Technology.
What you'll be doing
- Planning, creating and optimising accessible content across social media, email and web, working with internal teams, external agencies and the wider organisation
- Maintaining and optimising key areas of the Crisis website alongside the SEO agency
- Making sure email campaigns meet best-practice standards and deliver a high-quality supporter experience
- Creating social-first, insight-led content
- Supporting the Social Media Manager with monitoring and moderating social channels, as required
What we're looking for
- Experience in a digital marketing, content or communications role, with a track record across digital channels
- Excellent writing skills, strong attention to detail and an understanding of digital accessibility principles
- The ability to adapt content for different audiences and platforms
- Confidence using analytics and audience insight to evaluate performance
- Experience working in a fast-paced environment and managing multiple priorities
- Organised, proactive and creative, building strong working relationships with colleagues, stakeholders and partners
- Advantageous: knowledge of digital accessibility, SEO and email marketing
Crisis encourages applications from people with lived experience of homelessness and from marginalised groups and backgrounds.
What's on offer
- £41,913 a year – salaries are fixed to counter inequity and are not negotiated at offer stage
- Permanent contract, 35 hours a week, hybrid working in line with Crisis' Hybrid Working Policy, based in London E1
- Pension with an 8.5% employer contribution
- 28 days' annual leave (pro rata), rising to 31 days with service, plus the option to buy up to 10 extra days
- Interest-free loans for season tickets, cycle to work and tenancy deposits
- Enhanced maternity, paternity, shared parental and adoption pay
- Flexible working around core hours of 10am to 4pm
- Wellbeing Leave
- Staff diversity networks and support for ongoing development
How to apply
Click 'Apply for job' – no CV is needed; complete the work history section and screening questions. Shortlisting is anonymised.
Closing date: 8 November 2026
About Crisis
Crisis is the national charity for people experiencing homelessness. It helps people directly out of homelessness and campaigns for the social changes needed to end it altogether.
Through its services in nine areas across England, Scotland and Wales, it offers one-to-one support with housing, benefits, health and employment. Its aim is to get people into safe, affordable homes as quickly as possible.